Good to Know Before You Go
As a patient at Beaufort Memorial Hospital, you have many rights that are in place to ensure you receive the best care possible. You also have responsibilities that help you and your caregivers make informed decisions about your treatment while you are in our care. Please review your rights and responsibilities carefully. Be sure to ask your nurse or patient representative if you have any questions.
You have the RIGHT to:
Receive information in a manner that is understandable to you.
Consent or refuse any treatment, as permitted by law. If you refuse a recommended treatment, you will receive other needed and available care.
Have your pain assessed and managed appropriately.
Freedom from restraints and seclusion of any form that are not medically necessary.
Receive compassionate care that respects your personal, spiritual, cultural, and religious values and beliefs. Pastoral Care Services are available to help you meet these needs.
Prompt notification of a family member or representative and your physician of your admission to the hospital.
An advance directive, such as a living will or healthcare power of attorney. These documents express your choices about your future care or name someone to decide if you cannot speak for yourself. If you have a written advance directive, you should provide a copy to the hospital, your family and your doctor. BMH will keep your advance directives on file, but you must make sure we have a current copy.
Privacy. The hospital, your doctor and others caring for you will protect your privacy as much as possible.
Confidentiality of your treatment records, unless you have given permission to release information or reporting is required or permitted by law. When the hospital releases records to others, such as insurers, it emphasizes that the records are confidential.
Review your medical records and to receive an accounting of disclosures regarding your own health information, as permitted by law.
Receive necessary health services to the best of the hospital’s ability. Treatment, referral, or transfer may be recommended. If transfer is recommended or requested, you will be informed of risks, benefits, and alternatives.
Know if this hospital has relationships with outside parties that may influence your treatment and care. These relationships may be with educational institutions, other health care facilities or providers.
Consent or decline to take part in research affecting your care. If you choose not to take part, you will receive the most effective care the hospital otherwise provides.
Have realistic care alternatives explained when hospital care is no longer appropriate.
Know about hospital rules that affect you and your treatment and about charges and payment methods.
Review your bill, have the information explained to you, and get a copy of the bill.
Know about hospital resources, such as patient complaints and grievance processes, patient representatives or ethics committees that can help you promptly resolve problems and questions about your hospital stay and care.
Lodge a grievance with the State agency directly, regardless of whether you first use our grievance process. You may call S.C. Department of Health and Environmental Control at (800) 922-6735, or write them at 2600 Bull Street, Columbia, SC 29201.
Know the identity and professional status of those who care for you. All staff will wear name badges with their name, department, job title or trainee title. All clinical trainees will be identified as such on the name badge.
As a patient, you also have some responsibilities. You are RESPONSIBLE for:
Providing information about your health, including past illnesses, hospital stays, and use of medicine.
Asking questions when you do not understand information or instructions.
Telling your doctor if you believe you can't follow through with your treatment.
Being considerate of the needs of other patients, staff and the hospital.
Providing information for insurance and for working with the hospital to arrange payment, when needed.
Recognizing your lifestyle’s effect on your personal health.